We are a team of committed mobile computer repair technicians dedicated to providing quality affordable service to Metro Atlanta. All techs at Computer Doctor are professionally trained and A+ certified.We have been in business since 2005 providing service to Fulton County, Dekalb County, Cobb County, Gwinnett County, Clayton County, Douglas County, Rockdale County and Fayette County.
We provide computer repair and IT services to serveral companies in Atlanta and 8 surrounding counties. Different companies have different needs so we taylor our IT services to me the needs of each individual company. Some companies only require an occasional computer repair. For these companies we provide a pay by the job or pay by the hour service depending on the particular service needed. Other companies require a full IT department without having to pay the full cost of having and maintaining an onsite IT department. For those companies we provide a full IT and computer repair services for a set monthly fee. So wether you need the occasional computer repair or complete IT service we’ve got you covered.
We provide computer repair and IT services to many people in Atlanta and the Metro area. The large majority of residential customers are on a pay by the repair basis. Residential customers receive onsite computer repairs which mean that your computer is fixed the same day that you call us. There is a very small travel fee based on your distance from the center of Atlanta (see travel fees below) . Keep in mind that our services are not limited to just computer repairs. If you softwrae installed, emails setup, network setup or anything else computer related we can help you
When you call us and tell us what computer problem you are having or what service you need the tech on the phone can give you a general estimate based o what you tell them. However, that estimate is not a final price. Often customers tell us what they think is wrong and we find that it’s is something other than what they thought. For this reason we have to get one our techs out to you to diagnose the problem before giving you a final price. There is a $40 dollar diagnostic fee if you decide not to get the repair or service once the diagnostic is done and the price is quoated. However, if you decide to get the computer repaired or service done then the diagnostic fee is waived and you only pay the cost of the repair ( this does not apply in cases where the diagnoses requires an extented amount of time). All payments are due at the time of services. Our tech can except cash or credit/debit/check card onsite ( we do not except checks and we dont invoice to residential customers)
We offer remote computer repairs and services. This does requires you to have internet access.This service extends beyond Atlanta because it’s do over the internet. This a great option for our customers because it saves you money. There is no travel fee associated with this service and also becase it saves out tech the time it takes to travel to you we pass those savings on to our customers. Payment for remote computer repairs must be made in advance on our website. There are many computer repairs that can be done remotey. Virus removal, driver issues, software installs, update, registry repairs, data recovery, file systen errors, browser problems and much more can be done remotely. The process is completely secure. There is no risk to your computer or network. Remote computer repairs have actully become one of the more common ways to repair computers.
If your computer repair requires us to replace a part that we have to purchase you must pay for the part and shipping up front via our website. Our tech will have most common computer parts with them. However, speciality parts will need to be ordered. If we have to order a special part then our tech will have to come back out to your location a second time once the part arrives.